Leaders are expected to get results. Usually one is hired or promoted into a leadership position with the expectation he or she will get results through others. Coaching skills can help the leader accomplish this objective. The better one becomes at setting expectations, delegating work and creating an environment of motivation the more likely he or she is to get favorable results through others. In addition, leaders must be able to provide useful, effective feedback on the follower’s performance including giving praise and affirmation or correction and discipline.
You will get access to the streaming version of this video, as well as the printable handouts from the presentation.